From QSR Magazine –

Keeping a critical eye on support

After diving into the numbers, many interested franchisees are also probing the support that a brand provides. While franchisees always expect cooperation from the corporate office, they are more tuned in than ever to the support and service a franchisor offers and desire a partnership rooted in responsiveness and collaboration.

Facing COVID-19’s curveball, the 75-unit Vitality Bowls chain held weekly phone calls with franchisees focused on helping them endure the pandemic. The company provided materials to help individual stores hit on safety measures, shared financial and operational information, and fed franchisees tangible direction on how to corral sales, such as leveraging digital avenues, loyalty, and donation programs. 

“Franchisees want a business in a box, and they lean on us for that support,” Vitality Bowls chief operating officer Dave Malinowski says. “And as times get tough, that magnifying glass gets even larger.”

See Full Article here.

COVID-19 information

As we diligently follow COVID-19 updates and developments from the Center for Disease Control (CDC), most Vitality Bowls locations remain open as our team closely follows all public health recommendations to keep our customers, employees and communities healthy and safe.

Our goal has always been to provide the most nutritious food possible to our customers, and we are dedicated to that mission now more than ever.

Some aspects of the Vitality Bowls experience have been modified, including some locations limiting dining experiences to take-out and delivery only. Please contact your local Vitality Bowls regarding in-store dining availability.

We are confident that we will get through this together as a community. In the meantime, Vitality Bowls is here for you, to provide healthy, nutritious meals for you and your family.

 

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